Operational troubleshooting
This section contains information on: paper, print cartridge, and fax troubleshooting.
The troubleshooting section in the HP Image Zone Help contains more complete
troubleshooting tips for some of the most common issues associated with your HP all-
in-one.
To access the troubleshooting information from a Windows computer, go to the
HP Director, click Help, and then choose Troubleshooting and Support.
Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information from Macintosh OS X v10.1.5 and later, click
the HP Image Zone icon in the Dock, select Help from the menu bar, choose
User Guide
141
HP Image Zone Help from the Help menu, and then choose 6200 series
Troubleshooting in the Help Viewer.
If you have Internet access, you can get help from the HP website at
www.hp.com/
support
. The website also provides answers to frequently asked questions.