Access your serial number and service ID
You can access important information by using the
Information Menu
of your HP all-in-one.
User Guide
147
Note
If your HP all-in-one is not turning on, you can view the serial number by looking at the
sticker on the rear side. The serial number is the 10-character code in the upper left corner of the
sticker.
To access your serial number and service ID
1
Press and hold
OK
. While holding
OK
, press
4
. This displays the
Information Menu
.
2
Press until
Model Number
appears and then press
OK
. This displays the service ID.
Write down the complete service ID.
3
Press
Cancel
, and then press until
Serial Number
appears.
4
Press
OK
. This displays the serial number.
Write down the complete serial number.
5
Press
Cancel
to exit the
Information Menu
.